If you are applying for a Blue Badge, all we can offer to support your application is a medical summary report with a surgery stamp on it. This is free of charge.

If you are aged 18 years or older and have back, neck, joint or general muscle problems you can self-refer to physiotherapy without the need for a GP appointment.

You can still see your GP to be referred, but self-referral aims to give you rapid access direct (via physioDirect) to a physiotherapy telephone assessment.

The physiotherapist can assess you over the phone to understand your needs and expectations and assist in providing advice and guidance about your condition. This will include agreeing on appropriate next step in your care. This may be self-management, an exercise class, face-to-face physiotherapy, or an onward referral to hospital.

If you feel you would benefit from this service, all you have to do is call 01689 88 77 10. The phone lines are open Monday to Friday from 8am-4pm.  Outside of these times you will be able to leave a voicemail and they will return your call as soon as they can.

When you call, a member of the team will register you on their system. It would be helpful if you could have your NHS number to hand.

For more information, visit the Vita Health Group website: www.vitahealthgroup.co.uk

We also have a First Contact physiotherapist based at London Lane Clinic. First contact physiotherapists (FCPs) are specialist physiotherapists with extensive expertise in the clinical assessment, diagnosis and management of musculoskeletal (MSK) conditions.

Patients with MSK conditions can bypass the appointment with a GP, and go straight to get help with a specialist physiotherapist. Instead of the traditional method where you are seen by a GP then referred for a physio appointment which can take up to 6 weeks or more, you can book an appointment directly with a physiotherapist via the receptionist, which means you won’t need to wait for a referral from a doctor.

We offer a very limited number of phlebotomy (blood taking) sessions a week here at London Lane. It is by appointment only and for patients over 18.

Alternatively, please book an appointment at one of the other surgeries in the area that offer phlebotomy clinics via the Bromley Community Phlebotomy Service. www.bromleygpalliance.co.uk

Clinics available are:

• Summercroft Surgery – BR6 7AR
• Ballater Surgery – BR6 0DP
• Orpington Health & Wellbeing Centre – BR6 0FE
• Dysart Surgery – BR1 1HN
• Eden Park Surgery – BR3 4DQ
• Park Practice – SE20 8QA
• Orpington Hospital – BR6 9JU
• Beckenham Beacon – BR3 3QL

If you are unable to book online, please call 0203 930 0245. Please do NOT call the surgeries direct.

Please note that you will need to pick up your blood test request form from the surgery before attending your appointment at one of the alternative clinics. We are unable to email out blood test requests forms.

A midwife is available within the practice. Midwives are keen to see pregnant women early on in their pregnancy. If you think you are pregnant, you can do a self referral to the hospital of your choice using that hospital’s website.

You will usually be seen by a midwife according to a schedule of appointments. Please see separate section on the Midwifery Service for details.

Please note that whilst there is a Midwife Service run at London Lane clinic, it is NOT run by London Lane Clinic. We are not involved in the booking of midwife appointments.

For any queries, please contact the Midwife team direct on 0300 330 5777.

• 0-4 years :: Bromley 0 to 19 Public Health Service

If you are aged 16 – 75 and have not seen a doctor or nurse at the practice in the last 3 years, or are over 75 and have not been seen for the last 12 months, you are welcome to make an appointment with a nurse to have a physical health check.

It is useful to have up-to-date information on your medical records to provide baseline information in case you have health problems in the future.

Please be aware that patients on HRT require 6 monthly reviews. To continue on this type of medication, please book an appointment with a health care assistant.

The service offers support and encouragement to families through the early years from pregnancy and birth to primary school. Every family with children under 5 has a named health visitor. Information on the health visiting service should be in the personal child health record (Red Book).

Health visitors are qualified nurses who have undertaken further specialist training in child and family health and child development.

Contact them via Bromley Healthcare team at the Phoenix Children’s Resource Centre at https://www.bromley0to19.co.uk or call 0300 330 5777.

Advice on contraception. To access this service, please book an appointment with the nurse. Once started on the pill, your health will need to be reviewed 6 monthly prior to being issued with your next pill prescription.

Please make sure you make an appointment with the health care assistant for these reviews.

The district nursing team attached to the practice is responsible for the nursing care of housebound patients in the community. They can be contacted on 020 8464 8752.

We offer diabetic patients annual diabetic reviews. You will be contacted by the surgery when you are due to have one.