We will advertise any vacancies here. Currently we have a vacancy for a Receptionist. Please note we cannot accept applications from London Lane Clinic patients. This is to ensure medical confidentiality is always kept and there are no conflicts of interest.
RECEPTIONIST:
Working as part of the Reception Team you will:
- meet and greet patients attending surgery at the front desk
- answer the telephone
- book in appointments using EMIS clinical system.
- deal with any clinical queries or directing these to the correct department.
- deal with queries relating to prescriptions, appointments, referrals, forms etc or passing to the correct team if required, ensuring that the enquiry is handled efficiently.
- maintain a professional and calm approach to anyone attending the surgery or calling in on the telephone.
- support any clinical staff as required
- ensure clinical rooms stocked at the end of the day.
This is a part time role – hours to be agreed – but will be between 08:00 and 18:45 Monday – Friday. You will also be required to work some Saturday shifts. There is also a late clinic every Monday till 8pm and some Tuesday late clinics that would also require cover.
A clear speaking voice is essential for this role and previous experience of working in a GP surgery or healthcare setting would be helpful.
To apply, please send in your CV to: selicb.londonlaneclinicadmin@nhs.net FAO Susan Grimes, Reception Manager